The exchange said that “the bad actor” probably didn’t see the breached personal information and that customers’ assets are “safe in cold storage and are not at risk.”
Canada crypto exchange Coinsquare
Canada biggest cryptocurrency exchanges, Coinsquare, may have been hacked, but the company says that customer assets are “safe in cold storage and are not at risk.”
The exchange, which calls itself “Canada’s trusted platform to safely buy, sell, and trade Bitcoin, Ethereum, and more,” emailed customers yesterday to tell them about a “data incident” in which an unauthorised third party accessed a customer database with personal information.
According to the email, the breach revealed “customer names, email addresses, residential addresses, phone numbers, dates of birth, device IDs, public wallet addresses, transaction history, and account balances.” Even though the email was sent yesterday, Coinsquare found out about the security breach last week and told customers about it on Twitter.
Earlier this morning, we detected unusual activity on our platform and out of an abundance of caution, we decided to undergo an unscheduled maintenance period while we address this issue.
— Coinsquare (@Coinsquare) November 19, 2022
“No passwords were exposed. We have no proof that the bad guy looked at any of this information,” the email said.
When Coinsquare found the vulnerability last week, it stopped all activity on its platform. This led to rumours of possible liquidity problems, especially since the major collapse of the multi-billion-dollar crypto exchange FTX earlier this month. A tweet says that full service was back on Friday.
The company tweeted, “We want to say again that all client funds are kept safe in cold storage and are not used for business.”
We want to reiterate that 100% of client funds are safely held in cold storage and are not used for business activities
— Coinsquare (@Coinsquare) November 20, 2022